Reference

mdgtoto Privacy Policy For Your Account Data

Our Privacy Policy explains what we collect when you open an account, sign in on mobile, or connect DANA and QRIS, and why each detail is needed.

Account collectionWallet contextMobile accessPolicy requests
mdgtoto mdgtoto Privacy Policy For Your Account Data
PRIVACY HELP

Ask About Privacy Through Account Help

A clear support path matters when you need to ask about your personal data or a wallet record.

Policy questions Use the account help path to ask how we collect or use a specific detail. Include your registered phone number so we can connect the request with the correct account record.
Data change request If your phone or account detail needs correction, tell us which field is inaccurate and why. We may ask for an account check before changing data tied to access.
Wallet record check For a DANA, OVO, GoPay or QRIS question, provide the date and status shown in your account. We use the payment reference to narrow the privacy request.
HANDLING PRACTICES

Browse mdgtoto Data Handling Steps

We keep this Privacy Policy practical by linking each data use to an account action: verification, sign-in, wallet status, support or security checks.

Account data

We may collect your phone number and verification details when you open an account. These records help us connect requests to you and prevent an unrelated person from changing access.

Device signals

Sign-in time, browser type and device signals can help identify unusual access. We use them for account security and do not require a separate app to reach this policy.

Cookies

Cookies and similar browser storage can keep an account session working and remember essential settings. You can manage browser permissions, though changing them may affect sign-in continuity.

Payment records

A DANA, QRIS, bank transfer or virtual account action can create a reference, amount and status record. We use those details to match a receipt and resolve a query.

Retention

We retain account, security and transaction records only for the period needed for the stated purpose, account administration, dispute handling or legal duties that apply where local law permits.

Your requests

You can ask about access, correction or deletion through account help. We may verify your identity first, then explain what action is possible for the requested record.

Find Privacy Answers Before Opening An Account

These Privacy Policy answers cover the searches we hear most often before account creation. We explain the practical route for account data, mobile access, cookies, payment records and requests, so you know what to prepare before contacting us.

It covers account details, phone verification, sign-in and device records, cookies, support messages, payment references and the ways we use, retain or disclose those records.

We use the phone number to create and protect your account, connect a privacy request with the right record and support verification when access or account changes are requested.

Yes. DANA and QRIS activity can create payment references, status details and receipt records. We use them to match an account event or respond to a wallet-related request.

Open the signed-in account help path and state which detail is incorrect. Include your registered phone number, then complete any identity check needed before we change the record.

You can request an explanation or access request through account help. Tell us the relevant account detail or date, and we will assess the request under the Privacy Policy.

Cookies can maintain your mobile browser session and essential settings. If you block them, sign-in may not continue as expected, but you can still read this Privacy Policy.

Access, eligibility, retention and certain data requests depend on local law. We apply the relevant process where local law permits and explain any limit when you contact account help.